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Academic Outsourcing: Major in Financing, Minor in Risk
The University of Florida was managing a retail operation as one of its many businesses.
They partnered with an outsourcing provider, Follett Higher Education Group, who not only has taken them to the next level of services but also provided the capital investment to construct several new campus retail facilities. Together, they brainstormed on several unique collaborative ways to create high-value outcomes through outsourcing.
Why Outsourcing Your EDI Initiative is an Effective Strategy
Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits -- value far beyond the IT infrastructure.
Manufacturing Ties that Bind
Three manufacturing companies nominated for this year's Outsourcing Awards used outsourcing to update their IT, improve procurement and enter eCommerce in addition to cutting costs.
Pay Attention to SLAs!
DoubleClick had to pay a large SLA penalty. Here's what the company did to ensure it didn't have to pay another.
The Irony of Customer Contact Center Outsourcing
Recent political instabilities in many of the world's regions have been thrust into debates as to the wisdom of offshore outsourcing strategies. Now there's a "made in America" outsourcing solution that offers viable alternatives to mitigate that risk.
Cost V. Control: Thoughts
on Outsourcing Your eCommerce Offering
Companies face five key legal issues when they outsource their eCommerce
offerings. Attorneys at Baker & McKenzie show you the legal sandbars and
explain how to navigate around them.
Outsourcing Virtual
Warehousing Enables Entry into New Markets
Virtual warehousing is not new, but it's sometimes not successful.
QVC.com outsourced to ensure its quality standards and a seamless experience
for its customers would be the result.
Easy E-commerce
How one company is making it simple to get on-line and be ready for e-commerce.
A Gifted Outsourcing Relationship
Today the company, now called Send.com, has 20 different product lines,
ranging from cigars to cars.
Growing Together
Jabil opted to outsource because they weren't going to be able to keep
up with their growth.
The Importance of
Infrastructure: When Going Down Can Mean Going Under
Internet businesses depend on their Web sites being available when their
customers are.
Lowering the Cost of
People
What is going to separate successful companies from unsuccessful ones
in the evolving e-commerce world will be people.
The Buzz About E-Business
Neil Isford, vice president, e-business services, IBM Global Services,
talks about the state of e-business as he sees it.
The Strength of Many...The Power of One
Rob Skyler, EC/EDI solutions manager, Litton Enterprise Solutions (LES),
explains the power of intelligent trade engines in supply chain management.
A New Way of Doing Business
Peter Bendor-Samuel, president of Everest Group and publisher of InfoServer/Outsourci
ngJournal, offers an overview of the opportunities in e-commerce.
Relationship Management: Key to Success
Want to map out a plan for success in e-commerce? Stan Lepeak, an analyst
with Meta Group, says to pay close attention of relationship management.
Shine Your Little Light...
CIO John Nordin describes the internet ordering system developed by Candle
and IBM to ease the Hallmark operations into their existing electronic
business with no internal changes.
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